You can now pin a direct message or a room in Google Chat. This keeps that conversation at the top of your list view in Chat in Gmail. You can access pinned conversations from the left-hand navigation menu, making them quick and easy to find.

• Admins: There is no admin control for this feature.
• End users: Visit the Help Center to learn more about pinning people and rooms in Chat.

• Rapid Release and Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on November 12, 2020

• Available to Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

• Google Help: Pin a conversation